Kudos to Holiday World’s Culture

I had planned to write my next post about the Microsoft Heroes Happen Here conference I attended last Thursday, where Windows Server 2008, SQL 2008, and Visual Studio 2008 was unveiled. But I decided that I wanted to give kudos to Holiday World instead.

This is the second year in a row that my family has purchased season tickets at Holiday World. Last Saturday was opening day and it was logistically a good time for us to go. The previous weekend, I wrapped up the final projects for the semester in my MBA program and this week I have two large projects starting for clients that may require me to work the next two weekends.

In between sessions at the Heroes Happen Here Conference, I read that Chris Botti was going to be in concert at the Ryman Auditorium on June 6 and that tickets were going on sale Saturday morning at 10 am (you can read my feelings about Chris Botti in my "Chris Botti Rocks, OK Jazzs" post from last year). I knew I had to take my lovely bride, Linda, on a date to this concert.

Knowing we were going to be at Holiday World when the tickets went on sale, I emailed Paula Werne, the Director of Public Relations at Holiday World and the curator of the HoliBlog, to see if there were any public hotspots in Santa Claus, IN besides Lake Rudolph and Santa’s Lodge (two places we stayed last year). Paula volunteered to contact the town’s visitor’s bureau to see if they knew of any public hotspots in the town.

What I like about Holiday World is that their corporate culture is engrained with being friendly and helpful to guest (I've been to other attractions where this is not the case). This is the third year we have gone to Holiday World and I have yet to receive bad customer service at the park or by Holiday World employees. This creates an atmosphere where guest are treated respectfully and thoughtfully so they can relax and have fun at the park.

And here’s a little Holiday World hint, go the next weekend or two before all of the schools let out. Last Saturday, we were able to ride our favorite rides multiple times without having to wait in long lines!

(Now that I have my tickets in hand, I don’t mind blogging about the Chris Botti concert <vbg>.

Comments

[Paula Werne, Holiday World PR]

We're so glad your family had a good time, Scot. And that you found your "hotspot." Gosh, and people usually say we're in the middle of nowhere...